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As a professional, my priority is to create an environment where customers feel comfortable asking questions and actively participating in their home repair or renovation project. I understand that such projects can be overwhelming and that customers may have concerns or uncertainties. To address this, I make a concerted effort to establish open lines of communication from the start. I encourage my customers to ask questions and provide clear and detailed explanations to ensure they fully understand the process and scope of the project. I actively listen to their ideas, concerns, and preferences, valuing their input as valuable contributions to the project. By fostering a collaborative approach, I aim to build trust and rapport with the customer, empowering them to feel confident and involved throughout the entire journey.
- Johnathan